-> UCD @ Hotmail
Rob Aseron is the Lead Program Manager for User Interface at MSN Hotmail in Mountain View, California. He has a background in social psychology and has worked as a Usability Engineer for various products at Microsoft.
Klaus Kaasgaard is the Usability Lead at MSN Hotmail in Mountain View. He has a background in HCI from Aalborg University. Before moving to California, Klaus worked as a Usability Engineer at KMD in Denmark.